Payment not reflected
Cashfree/PhonePe payment successful হলেও plan Free দেখালে checkout email এবং payment reference পাঠান।
VoiceCraft support desk
Payment, activation বা Windows app issue হলে সাহায্য নিন।
Pro plan refresh না হলে, app sign in না করলে, device limit দেখালে, অথবা Bengali voiceover workflow নিয়ে guidance দরকার হলে support team-কে সঠিক details পাঠান।
Account-based activationCashfree payment checkWindows setup support
Account activation
Paid plan unlock না হলে app account email, plan name এবং screenshot পাঠালে দ্রুত check করা যায়।
Windows app setup
Installer, login, voice generation বা export issue হলে Windows version এবং exact error message পাঠান।
Business workflow
Team, agency, classroom বা multiple device use-এর জন্য Business plan এবং support option নিয়ে কথা বলুন।
Before sending
Clear support request issue দ্রুত solve করতে সাহায্য করে।
Payment বা activation problem-এ account email সবচেয়ে important detail. App issue হলে Windows version, app version এবং exact error message পাঠান। Business plan question হলে expected device count এবং monthly content volume লিখুন।
Activation delayOrder ID, payment date এবং checkout email পাঠান।
App errorScreenshot, Windows version এবং issue step লিখুন।
Business useTeam size, devices এবং languages mention করুন।
Before you contact support
For faster help, send the account email used inside VoiceCraft TTS, selected plan, payment date, gateway name and a clear screenshot of the issue. If the problem is about voice generation, include the language, selected voice profile, script length and export format.
Support can check payment verification, account activation, device limit, daily free character usage and Windows app setup. Clear details reduce back-and-forth and help us give a practical answer for creators, teachers and business users.