VCVoiceCraft TTS

Privacy Policy

This Privacy Policy explains what information VoiceCraft TTS collects, why it is needed and how it is used for accounts, payments, activation and support.

Business and contact details

VoiceCraft TTS is operated by Prabir Sarkar. Privacy questions can be sent to wallpapersapp2024@gmail.com or raised by phone at +91 8371976797.

Information we collect

  • Name, email address and phone number submitted during checkout or support.
  • Firebase user ID, account email, selected plan and activation status.
  • Payment order ID, gateway status, amount, plan and activation time from Cashfree or PhonePe.
  • Device identifier, activation history and app version used for account protection and device limits.
  • Windows version, screenshots, error messages and other support details that you choose to send.

Payment information

Cashfree or PhonePe processes sensitive payment details such as card information, UPI credentials and banking authentication. VoiceCraft TTS does not store your card number, UPI PIN, bank password or card security code. We retain only the order and plan information needed to verify payment and activate access.

How information is used

Information is used to create and secure accounts, verify payments, activate plans, enforce device limits, prevent fraud, answer support requests, review refunds and improve reliability. Support information is used to investigate the issue for which it was provided.

Scripts and generated audio

Your scripts and generated audio are your content. Do not submit confidential information or another person's personal data without permission. If you voluntarily send a script or audio sample for support, it is reviewed only for troubleshooting unless you separately agree to another use.

Sharing and service providers

We may use service providers such as Firebase for account features and Cashfree or PhonePe for payment processing. We do not sell account, payment or support information to advertisers. Information may be disclosed when required by law, fraud prevention or a valid dispute process.

Retention and deletion

Payment and activation records may be retained for legal, tax, fraud-prevention and dispute-handling requirements. To ask about access, correction or deletion of personal information, contact us from the same account email used with the service.

Policy updates

This policy may be updated when the service, payment providers or legal requirements change. The current version published on this page applies from its publication date.

See the Terms and Conditions, Refund Policy and Return Policy.