1. Use the same email
Plan activation is account-based. The email used during checkout should match the email used inside the desktop app.
Payment status
Your account activation
Checking payment status...
After a successful payment, VoiceCraft TTS verifies the gateway response on the backend and updates your account plan. Open the Windows app with the same email used at checkout, then use Profile or Refresh Plan to unlock paid features.
2. Refresh your plan
If the app is already open, go to the profile or upgrade area and refresh the plan after payment verification completes.
3. Keep order details
If activation does not appear, contact support with your order ID, payment date, account email and a screenshot of the payment status.